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Updated at 2023-08-21

What is your international return/exchange policy?-icon

Returns & Exchanges

What is your international return/exchange policy?

We are happy to assist with international returns and exchanges within 45 days of when the order is shipped, but at this time we do not provide labels.

  1. If you would like to start an international return or exchange, please complete your return / exchange request by clicking here so we know what you will be sending back. Then, create a standard shipping label, email your tracking information to support@kennyflowers.com, and ship the item to: Kenny Flowers Returns 1946 E. Cedar Street Ontario, CA 91761 United States
  2. If you are doing an exchange, we will reimburse you for your return shipping label. If you are doing a return, you will be fully responsible for the cost of shipping the item(s) back to us.
  3. We will get your return / exchange squared away after we have received the item(s) and confirmed everything is still in a brand new condition. Please allow 8-10 business days after delivery at our warehouse.
  4. Please note, we do not accept returns on worn, washed or damaged items, sale items, or group orders.
  5. If you need any clarification, please email us at support@kennyflowers.com/span>
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