Kenny Flowers

Q: What is your international return/exchange policy?

We are happy to assist with international returns and exchanges within 45 days of when the order is shipped, but at this time we do not provide labels. If you would like to start an international return or exchange, please complete your return / exchange request by clicking here so we know what you will be sending back. Then, create a standard shipping label, email your tracking information to support@kennyflowers.com, and ship the item to: Kenny Flowers Returns 1946 E. Cedar Street Ontario, CA 91761 United StatesIf you are doing an exchange, we will reimburse you for your return shipping label. If you are doing a return, you will be fully responsible for the cost of shipping the item(s) back to us.We will get your return / exchange squared away after we have received the item(s) and confirmed everything is still in a brand new condition. Please allow 8-10 business days after delivery at our warehouse.Please note, we do not accept returns on worn, washed or damaged items, sale items, or group orders.If you need any clarification, please email us at support@kennyflowers.com/span>

Q: How long do U.S. exchanges take?

The speed of your exchange depends on how fast you drop your package in the mail. Your exchange order will begin processing as soon as the provided return label has been scanned by USPS and is marked in-transit. If you need your new item right away, please go ahead and order it on the site and we will give you a full return credit when we receive your exchanged item back. If that is the way you want to go, just let us know by emailing support@kennyflowers.com!

Q: How long do U.S. returns take?

We’ll reimburse your original method of payment once we have received the product and confirmed there are no cranberry vodka spills, cigar burns, suntan lotion or lipstick kisses on it. Please allow 7-14 business days after delivery at our warehouse. Thanks for understanding, as we are a small business and doing our best to make everyone happy. If you are returning for store credit, we’ll send through a gift card code as soon as the provided return label has been scanned by USPS and is marked in-transit.

Q: Charleston Store Returns

Returns for purchases made at our Flagship Store in Charleston, SC must be done at the store. Please visit the store or reach out to charleston@kennyflowers.com to get your return started.